FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How long does shipping take?
Most orders ship within 3–5 business days. Transit times vary by destination.
Do you offer free shipping?
Yes, we offer free shipping on all U.S. domestic orders—no minimum required.
What’s your return policy?
You have 30 days to return unused items. We cover return shipping for quality issues.
Orders
Below are some of are common questions about orders
How can I track my order?
You’ll receive a tracking number by email once your order is shipped.
Can I cancel or change my order?
You can cancel or modify your order within 12 hours of purchase.
Do I need an account to place an order?
Not at all. You can check out as a guest or create an account for faster reorders and access to your order history.
Products
Below are some common questions about our products
Is assembly required for your sofas?
Yes, but all our products are tool-free and easy to assemble in 30 minutes.
What materials do you use?
We select high-resilience foam, solid wood frames, and signature fabrics like corduroy and chenille for comfort that lasts.
What’s the weight capacity of your sofas?
Each seat supports up to 600 lbs. Built with durability and comfort in mind.